When WordPress breaks,
get to the cause.
Get help with critical errors, failed updates, broken features, and hard-to-trace WordPress issues. We investigate the underlying problem and map out a practical fix.
Technical support for
sites that need to work.
WordPress problems can come from plugins, custom code, hosting, security, or changes in the environment. We investigate across those layers.
Critical errors and downtime
White screens, fatal errors, inaccessible pages, and failures after updates.
Admin and site recovery
Lost access, broken logins, and the steps needed to regain control.
Plugin and theme conflicts
Isolating the component or code change that caused a feature to stop working.
Compromised WordPress sites
Investigating signs of compromise and planning containment and recovery.
Performance issues
Finding the bottleneck before adding another cache plugin.
Ongoing technical help
Support for recurring issues, updates, and maintenance work.
A clear path from
symptom to solution.
Tell us what changed and what is failing. We will identify the likely cause, define the work, and verify the result with you.
Share the issue, its business impact, and any recent changes.
We reproduce the problem and inspect the relevant technical layers.
We agree on a fix, implement it, and check the affected workflow.
Common questions
before we start.
Direct answers about how we handle WordPress issues.
What does "There has been a critical error on this website" mean?
It means WordPress hit a fatal PHP error, usually caused by a plugin, the theme, an update, or a change in the server's PHP version. Rather than reinstalling or deleting files at random, we check the error logs, isolate the failing component, and fix the underlying cause.
Can you help if I am locked out of WordPress admin?
Yes. We restore access when the cause is a lost password, a deleted admin user, a security plugin blocking logins, or a compromised site. We first confirm you are authorized to manage the site, then regain control through the hosting account or the database.
What do you do with a hacked WordPress site?
We contain the issue first, then look for how the attacker got in. We review files, users, the database, and plugins for malicious code and backdoors, clean the site, and close the entry point. You get a clear explanation of what we found and what to keep in place.
How much does WordPress technical support cost?
It depends on the problem and the scope of the fix. We review the context first, explain what we found and what the fix involves, and you approve the work before we start. Ongoing support can also be arranged for recurring needs.
Do you work with businesses anywhere in the US?
Yes. We work remotely with WordPress sites for businesses and agencies across the United States, including Texas. We only need access to the site and hosting to diagnose and fix the issue, wherever it is hosted.
Tell us what is wrong with your WordPress site.
Describe the issue, when it started, and how it affects your site. We will review the context and explain the next step.